Last updated: August 25, 2026

1. Data Controller

The controller responsible for processing personal data on buytrimvia.com is:

FUSIONWORKS LIMITED
Makariou III, 1–7
MITSIS Building 3, 3rd Floor
1065 Nicosia, Cyprus
Registration number: ΗΕ 491837
VAT: 60355114T
Email: [email protected]

2. General Information on Data Protection

Protecting your personal data is important to us. We treat your data confidentially and in accordance with applicable data protection regulations as well as this Privacy Policy.

Personal data is any information by which a person can be directly or indirectly identified. This includes, for example, your name, email address, phone number, delivery address, and order details.

3. What Data We Process

Depending on how you use our website and services, we may process the following data in particular:

• First and last name
• Email address
• Phone number
• Billing and shipping address
• Products ordered and order history
• Payment status and transaction information
• Communication with our customer service
• IP address, browser type, device data, and access time
• Information about your use of our website

Full card data is generally processed directly by the payment service provider we use. We only receive the information necessary to confirm and process the payment.

4. Purposes of Data Processing

We process your data in particular for the following purposes:

• Processing and fulfilling your order
• Processing and confirming payments
• Shipping and delivery of your order
• Sending order and shipping information
• Handling returns, refunds, and complaints
• Responding to your questions and support requests
• Fulfilling legal and tax obligations
• Protection against fraud and misuse
• Technical provision and security of the website
• Improving our website and customer service

5. Legal Basis for Processing

Where applicable, processing is based on the following legal grounds:

• To carry out pre-contractual measures and fulfill a contract concluded with you;
• To fulfill legal obligations, in particular commercial and tax retention requirements;
• Based on our legitimate interest in secure and economical operation of our website as well as fraud prevention;
• Based on your consent, where we explicitly obtain it.

6. Orders and Payment Processing

When you place an order, we process the data you provide to execute the purchase contract, process the payment, and ship the goods to the address you provided.

For payment processing, necessary data may be transmitted to banks, credit card providers, or other payment service providers we use. These providers process the data in accordance with their own privacy policies and applicable legal requirements.

7. Shipping Service Providers

To deliver your order, we pass on the necessary data to the commissioned shipping or logistics company. This may include your name, shipping address, phone number, and email address, if these details are required for delivery or shipping notifications.

8. Disclosure of Personal Data

We do not sell, rent, or trade your personal data.

Data is only disclosed when necessary for providing our services, required by law, or with your prior consent. Recipients may include in particular:

• Payment service providers and banks
• Shipping and logistics companies
• Hosting and technical service providers
• Customer service and communication service providers
• Tax advisors, auditors, or legal advisors
• Public authorities, where a legal obligation exists

Service providers commissioned by us may only process personal data within the scope of their respective tasks and in accordance with our instructions, as far as legally required.

9. Contacting Us and Customer Service

If you contact us via email or a contact form, we process your details to respond to your inquiry and handle any follow-up questions.

The data will be stored for as long as necessary to process your request or as required by legal retention obligations.

10. Advertising and Marketing

We only send you promotional emails if there is a valid consent or other legal basis. You may revoke your consent at any time with effect for the future.

To do so, use the unsubscribe link in the respective email or write to [email protected].

11. Cookies and Similar Technologies

Our website may use cookies and similar technologies. Cookies are small files stored on your device that contain certain information about your use of the website.

Necessary cookies are used to ensure the proper functioning of the website, shopping cart, order process, and security-related features.

Where optional analytics or marketing cookies are used, this is done in accordance with applicable legal requirements and, if required, with your consent.

12. SSL/TLS Encryption

For security reasons, this website uses an encrypted SSL/TLS connection. This ensures that information you transmit to us is protected from unauthorized access by third parties during transmission.

You can recognize an encrypted connection by the fact that the address bar of your browser begins with "https://" and a padlock symbol is displayed.

13. Retention Period

We store personal data only for as long as necessary for the respective processing purpose or as required by legal retention obligations.

Order, invoice, and payment data may be retained for a longer period in accordance with applicable commercial and tax regulations. After the respective retention periods expire, the data will be deleted or anonymized, unless another legal basis for storage exists.

14. Data Transfers to Other Countries

Some of our service providers may process data in countries outside your country of residence. When personal data is transferred outside the European Economic Area, we ensure that appropriate legal safeguards are in place.

These may include an adequacy decision, recognized standard contractual clauses, or other legally permissible protection mechanisms.

15. Your Data Protection Rights

Under applicable data protection laws, you may have the following rights in particular:

• Right to access your stored data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restriction of processing
• Right to data portability
• Right to object to certain processing
• Right to withdraw your consent
• Right to lodge a complaint with a data protection supervisory authority

Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

To exercise your rights, contact us at: [email protected].

16. Data Security

We use appropriate technical and organizational security measures to protect personal data against loss, misuse, unauthorized access, alteration, or disclosure.

Despite careful protective measures, absolute security cannot be guaranteed during data transmission over the internet.

17. Minors

Our products and services are not directed at persons under 18 years of age. We do not knowingly collect personal data from minors.

18. Changes to this Privacy Policy

We may update this Privacy Policy when our services, technical systems, or legal requirements change.

The current version will always be published on this page. The date above indicates when the Privacy Policy was last updated.

19. Contact

If you have any questions about data protection or the processing of your personal data, please contact us:

FUSIONWORKS LIMITED
Makariou III, 1–7
MITSIS Building 3, 3rd Floor
1065 Nicosia, Cyprus
Email: [email protected]